TERMS & CONDITIONS


ABOUT USThis website is operated by six.senses. We specialise in silver jewellery with precious stones,Leather accessories and the resale of second-hand accessories. By using this website and placing an order, you agree to these Terms & Conditions.

By accessing this website or placing an order, you agree to these Terms & Conditions. These Terms do not affect your statutory rights under Spanish or European Union consumer law.

PRODUCT DESCRIPTION & OXIDISED JEWELLERYSome jewellery is intentionally oxidised using chemical oxidising agents to create a darkened, antique or vintage appearance. Oxidised finishes are cosmetic and not permanent. Colour may lighten or change over time due to normal wear, moisture, skin pH, perfumes, cosmetics or polishing. Variations in tone, texture and finish are normal and are not considered defects. Product images are for illustrative purposes only. Colours and the appearance of natural stones may vary slightly due to lighting, screen settings and the handmade nature of our products.

SECOND HAND & PRE-OWNED ACCESSORIES Some items sold are second-hand or pre-owned. These items may show minor signs of previous use consistent with their age and history. Any noticeable wear, imperfections or flaws will be clearly disclosed in the product description where applicable. All second-hand items are inspected before resale. Normal wear that has been accurately described before purchase is not considered a fault.

JEWELLERY CARECustomers are responsible for the care of their jewellery.
  • Do not aggressively polish oxidised jewellery.
  • Avoid contact with water, chemicals, perfumes, lotions, and cleaning products.
  • Store jewellery in a dry place when not in use.
We are not responsible for damage or changes caused by improper care or normal wear.

ALLERGIES & SENSITIVITIESWe cannot guarantee that jewellery will be suitable for all skin types. It is the customer’s responsibility to review material information before purchasing. We are not liable for allergic reactions or skin sensitivities.

PRICING & AVAILABILITYPrices are listed in Euros (€) and include VAT where applicable. Shipping costs will be displayed separately during checkout. Prices and product availability may change without notice before an order is placed. We reserve the right to limit, withdraw or discontinue products at any time.

ORDERS & PAYMENT Orders are confirmed once payment is successfully received. We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

LIMITATION & LIABILITYTo the fullest extent permitted by law, Six.Senses is not liable for indirect or consequential loss arising from the use of our products or website.

GOVERN & LAW These Terms & Conditions are governed by the laws of Spain. If you are a consumer residing in another European Union Member State, you will also benefit from any mandatory consumer protection rights that apply in your country of residence.

CONTACTcontact@sense-studio.store









RETURNS & REFUNDS POLICY


HYGENE & JEWELLERY RETURNS Due to hygiene reasons and the nature of jewellery:
  • Earrings cannot be returned unless faulty or incorrect.
  • Second-hand items are non-returnable unless damaged in transit or misdescribed.
This is in accordance with  EU consumer law exemptions for hygiene-sensitive and pre-owned goods. 

FAULTY & INCORRECT ITEMSIf your item arrives damaged or incorrect, please contact us within 14 days of delivery with photos. If approved, a refund or replacement will be offered. NON-REFUNDABLE SITUATIONS Refunds will not be issued for:
  • Natural tarnishing or oxidation changes.
  • Wear from use or improper care.
  • Minor signs of wear on second-hand items.
  • Colour or texture variations 









PRIVACY POLICY


INFORMATION WE COLLECTWe may collect:
  • Name, email address, shipping address.
  • Payment information (processed securely by third-party providers)
  • Website usage data (cookies) 

HOW WE USE YOUR INFORMATIONYour data is used to:
  • Process and ship orders.
  • Communicate about purchases.
  • Comply with legal obligations.

DATA PROTECTION We comply with:
  • UK GDPR while operating in the UK.
  • EU GDPR when operating within the European Union Your data is never sold or shared for marketing purposes. 

YOUR RIGHTSYou have the right to:
  • Access your personal data.
  • Request correction or deletion.
  • Withdraw consent at any time.